Skypanel firmware reset

Wed Jul 19, 2017 12:58 pm

In the tv studio one of the Skypanels switched off (only the Skypanel logo was lit) and it did not accept any command even from usb port. One electrician made a usb firmware reset with a usb pen drive. I could not find this procedure on the documentation, is something available to all users? Thanks
Pantonioni
 
Posts: 1
Joined: Tue Jul 18, 2017 2:51 pm

Re: Skypanel firmware reset

Wed Jul 19, 2017 1:46 pm

Hello Pantonioni,

The best thing to do if you encounter such an error is to call an ARRI service center. An ARRI service technician can walk you through the best method of correcting such an error. The method used by your electrician might not always be the best or only solution for what you encountered.

Thanks for your post and please let us know if you have more questions.

- Mike Wagner
Senior Product Manager, Lighting
Mike Wagner
 
Posts: 31
Joined: Mon Nov 23, 2015 8:42 pm

Return to LED fixtures