ARRIRAW Converter can't use the GPU in Windows 10 -Nvidia.

Wed Aug 31, 2016 2:26 pm

Last night I was testing the latest ARRIRAW Converter for windows on my Dell xeon, with Nvidia m5000 and it seems that it is unable load Arri Raw files when using the hardware render, it's slow then appears to hang, then it fails over to software render.

I checked with drivers, 354.13 and 369.09. Also I think my windows is now Windows 10 Anniversary edition.

Has anyone else seen this?
sam.unos
 
Posts: 3
Joined: Wed Aug 31, 2016 12:03 pm

Re: ARRIRAW Converter can't use the GPU in Windows 10 -Nvidi

Wed Aug 31, 2016 2:52 pm

Hi there,

could you please post a detailed system-configuration?
Our engineers need hard facts to give clues.

Thanks,
Jan
Jan Heugel
Application Engineer
Jan Heugel
 
Posts: 235
Joined: Wed Aug 13, 2014 3:15 pm
Location: Munich, Germany

Re: ARRIRAW Converter can't use the GPU in Windows 10 -Nvidi

Thu Sep 01, 2016 12:01 pm

Okay, sorry. will post systems specs later today. thanks.
sam.unos
 
Posts: 3
Joined: Wed Aug 31, 2016 12:03 pm

Re: ARRIRAW Converter can't use the GPU in Windows 10 -Nvidi

Thu Sep 01, 2016 11:37 pm

system specs;
Windows 10 Pro 64-bit
Dual Intel Xeon E5 2650 v3 @ 2.30GHz
64.0GB Dual-Channel Ram
4095MB NVIDIA Quadro M5000
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Firewall Enabled
Windows Update
AutoUpdate Not configured
Windows Defender
Windows Defender Enabled
Antivirus
Antivirus Enabled
Display Name Windows Defender
Virus Signature Database Up to date
.NET Frameworks installed
v4.6 Full
v4.6 Client
Internet Explorer
Version 11.545.10586.0
PowerShell
Version 5.0.10586.0
sam.unos
 
Posts: 3
Joined: Wed Aug 31, 2016 12:03 pm

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