„Service-check-up“ on Arri Digital Camera's

Mon Sep 04, 2017 2:09 pm

Dear Jan Heugel

After how many operating hours will the Arri Digital Camera’s need to have a „service-check-up“?

-Do you at Arri ,offer such kind of a service?
-What work will undergo such a „service-check-up“.
-How do you check the camera-sensor’s of your camera's ? (i do not mean the standard, by eye under a magnifying glass) is there a software(a tool) that can be run?

many thanks
best regards

juergensen
Juergensen
 
Posts: 3
Joined: Thu Aug 31, 2017 8:57 am

Re: „Service-check-up“ on Arri Digital Camera's

Tue Sep 05, 2017 8:52 am

Hey Juergensen,

ALEXAs are like those Duracell bunnys, they don't have a mandatory yearly service check-up.

It depends on the treatment rather than on the operating hours. But combined with treatment also on the camera's age. In short: consider sending it in after a "Mad Max" production rather than after a 10 sitcoms. If the camera hasn't been in for some time it may benefit since we permanently improove our routines.

Every ARRI Service Center performs these full check-ups: We will do a full functional check-up like we do after manufacturing, all the same criterias apply as they do for new cameras.
The sensor will be dust checked, cleaned and recalibrated if needed.

Kind regards,
Jan
Jan Heugel
Application Engineer
Jan Heugel
 
Posts: 223
Joined: Wed Aug 13, 2014 3:15 pm
Location: Munich, Germany

Re: „Service-check-up“ on Arri Digital Camera's

Tue Sep 05, 2017 11:13 am

cheers jan

as i would have thought. straight forward.

thanks!
juergensen
Juergensen
 
Posts: 3
Joined: Thu Aug 31, 2017 8:57 am

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