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Advanced Service Training Courses

Preregistration

Advanced Service Training for ARRI ALEXA and AMIRA cameras

One-day professional hands-on camera service training.

Our skilled and experienced ARRI service technician will explain the technology behind and inside the AMIRA and ALEXA cameras, imparting the skills required to diagnose problems quickly and solve them effectively. Rental facilities will find that service technicians who have completed the training work faster and more efficiently, saving time and money by minimizing the occurrence of problems that necessitate shipping a camera back to the factory.

Participants will disassemble and reassemble cameras and viewfinders, practicing every action they might be confronted with on set or in the workshop.

Learning how to maintain ARRI cameras properly and regularly will also help owner-operators get the most out of product that are built for an extremely long working life, making ownership more rewarding.

Participants at the training are given the knowledge and experience to use special tools, test equipment and spare part sets designed for use by advanced camera technicians. After completing a workshop, attendees will have access to diagnostic software and will be authorized to order tools and spare parts that are not available to anybody else.

    • Camera Owner Operators
    • Rental Staff
    • Exchange of all wear-and-tear parts
    • Exchange of electronics boards
    • Viewfinder training
    • Access to special service software
    • Access to specialist tools
    • Access to spare parts
  • EUR 790 | USD 1000 | CNY 6100

  • English, German, Chinese

  • Q: Do I have to purchase a ticket when it comes available after pre-registration?
    A: No, we will contact you when a training becomes available in your region and you can finally decide if you would like to book an early bird ticket.

    Q: What else is included in the ticket price?
    A: Your ticket includes lunch, snacks, drinks, a folder with printed participant documents, and a very nice giveaway swag.

    Q: What are the conditions for refunds?
    A: The participant shall have a right to withdraw from the contract up to 5 calendar days before the start of the event.

    • No cancellation charges up to 14 calendar days or more before the start of the event.
    • Cancellation charges amounting to 25% of the event fees up to 6 calendar days or more, but lesser than 14, before the start of the event.
    • The full participation fee is due 5 calendar days before the start of the event.

Advanced Service Training for ARRI Electronic Control System

2-days professional hands-on service training for ARRI Electronic Control System.

Participants will disassemble and reassemble hand units, motors and motor controllers, practicing
every action they might be confronted with on set or in the workshop.

Learning how to maintain ECS products properly and regularly will also help owner-operators get the most out of the products that are built for an extremely long working life, making ownership more rewarding.

Participants at the training are given the knowledge and experience to use special tools, test equipment and spare part sets designed for use by advanced service technicians. After completing a workshop, attendees will be authorized to order tools and spare parts that are not available to anybody else.

    • Camera Owner Operators
    • Rental Staff
    • WCU-4 Handunit
    • UMC-4 Motor Controller
    • cforce plus/ cforce mini motors
    • CLM-4 motors
    • Master Grip
    • ARRI Wireless Video System (WVS)
    • Access to spare parts
  • EUR 1580 | USD 2000 | CNY 12210

  • English, German

  • Q: Do I have to purchase a ticket when it comes available after pre-registration?
    A: No, we will contact you when a training becomes available in your region and you can finally decide if you would like to book an early bird ticket.

    Q: What else is included in the ticket price?
    A: Your ticket includes lunch, snacks, drinks, a folder with printed participant documents, and a very nice giveaway swag.

    Q: What are the conditions for refunds?
    A: The participant shall have a right to withdraw from the contract up to 5 calendar days before the start of the event.

    • No cancellation charges up to 14 calendar days or more before the start of the event.
    • Cancellation charges amounting to 25% of the event fees up to 6 calendar days or more, but lesser than 14, before the start of the event.

    The full participation fee is due 5 calendar days before the start of the event.

Service Essentials for ARRI Cameras

This one-day training is dedicated to all kind of film-crew: ACs, DITs and rental employees who are not necessarily working in the service department.

Basic camera skills are required as well as good understanding of technical processes.

Learn how to analyze and report errors, get in touch with the ARRI service team and learn how ARRI camera hard- and software is designed.

    • ACs
    • DITs
    • Rental staff
    • Owner operators
  • Camera maintenance 
    (ALEXA LF, Mini, SXT W, AMIRA)

    • Cleaning the sensor cover glass
    • Replace and clean fans
    • Replacement of broken SDI-connectors
    • User pixel masking

    Camera hard- and software 
    (ALEXA LF, Mini, SXT W, AMIRA)

    • Camera concept and cooling
    • Sensor unit explained
      • Avoiding laser damage
      • Digital dust
      • Internal filter slider unit
    • Remote session with ARRI service
      • How-to enable ARRI service to connect to a remote camera

    Working with logfiles 
    (ALEXA Mini and AMIRA)

    • Analyzing log- and hardware info-files
      • License status
      • SUP status
      • License show
      • User interaction protocol

    Camera media explained

    • CFast media: 
      • Mount, unmount
      • CFast erase
      • Deleting clips
      • CFast serial number
      • CFast card handling
    • ALEXA door switch
    • Codex capture drive and handling
    • Installing ProRes raid drivers, Codex production suite

    Connectivity 
    (ALEXA LF, Mini, SXT W, AMIRA)

    • LAN/WLAN IP setup and configuration
    • Partition info 
      • Camera software update procedure
      • SUP update troubleshooting
      • Update of other camera components
    • ARRI webremote

    General

    • Service and workflow contacts (follow the sun, 24/5)
    • WVS update (SW match receiver | transmitter)
    • WVS region change
    • Spare parts catalog
    • Configuration overview
  • EUR 790 | USD 1000 | CNY 6100

  • English, German

  • Q: Do I have to purchase a ticket when it comes available after pre-registration?
    A: No, we will contact you when a training becomes available in your region and you can finally decide if you would like to book an early bird ticket.

    Q: What else is included in the ticket price?
    A: Your ticket includes lunch, snacks, drinks, a folder with printed participant documents, and a very nice giveaway swag.

    Q: What are the conditions for refunds?
    A: The participant shall have a right to withdraw from the contract up to 5 calendar days before the start of the event.

    • No cancellation charges up to 14 calendar days or more before the start of the event.
    • Cancellation charges amounting to 25% of the event fees up to 6 calendar days or more, but lesser than 14, before the start of the event.
    • The full participation fee is due 5 calendar days before the start of the event.

Advanced Service Training for LED, Ballast and HMI

Three to Five-day professional hands-on lighting service training.

Expand your knowledge on maintenance and repair of our top products and get a better understanding of how to avoid many everyday problems on location, in studios or theatres and at rental facilities.

    • Technicians of rental houses, studios and theatres
    • Gaffers
    • Electricians
    • Administration & Communication with ARRI
    • Adjustments, Maintenance & Repairs
    • S-Series: S60, S120 and S360
    • L-Series: L5, L7
    • M-Series: M18, M40, M90
    • LED Software & Firmware Updates
    • Ballasts: Functional Testing & Trouble Shooting
  • TBD

  • English, German

  • Q: Do I have to purchase a ticket when it comes available after pre-registration?
    A: No, we will contact you when a training becomes available in your region and you can finally decide if you would like to book an early bird ticket.

    Q: What else is included in the ticket price?
    A: Your ticket includes lunch, snacks, drinks, a folder with printed participant documents, and a very nice giveaway swag.

    Q: What are the conditions for refunds?
    A: The participant shall have a right to withdraw from the contract up to 5 calendar days before the start of the event.

    • No cancellation charges up to 14 calendar days or more before the start of the event.
    • Cancellation charges amounting to 25% of the event fees up to 6 calendar days or more, but lesser than 14, before the start of the event.
    • The full participation fee is due 5 calendar days before the start of the event.